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Privacy Notice

We understand that your privacy while using our site is important, especially when conducting business or providing sensitive personal information. This Notice will govern our Privacy Policy for users of this site, whether or not a transaction of any sort is conducting while visiting.

Your Personal Information

The information we learn from customers helps us to personalize and continually improve our customer service, while developing ways to improve your shopping experience at URBANSHADOW.com. Following is some of the information we gather about our users.

  • Information You Provide Us: When you complete a Customer Profile Form on line or communicate with us via e-mail, letter, fax or phone, we receive and store the information you.ve provided. This information is basic, including: name, address, phone, fax and cell phone numbers, e-mail address and business information (if applicable). We use this information that you provide for such purposes as responding to your requests, communicating with you and customizing future shopping for you.
  • Third Party Vendors: In addition to collecting your information, we have third party vendors who will also collect your information in order to provide the products and/or services you.ve requested (e.g. credit card companies, fulfillment companies, call centers, marketing companies and freight companies). In general, these companies are intermediaries acting solely to provide services related to your request. Most of these vendors have their own privacy policy to protect your information, and have access to personal information needed to perform their functions on behalf of URBAN SHADOW, Inc. but may not use the same for other purposes.
  • Are Cookies Used On The URBANSHADOW.com Site: We use cookies to obtain a variety of information which provides us details as to what product and information interest our visitors view the most. Cookies can also be used to protect your information. If you wish to disable our cookie from obtaining this information, you can seek programs that will allow you to visit our site anonymously.

    Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser. We can see what pages you click through, plus store items in your URBAN SHADOW Shopping Cart between visits. The .Help. portion of the toolbar on most browsers will instruct you on how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and/or how to disable cookies altogether.

  • Information from Other Sources: We might receive information about you from other sources and add it to our account information. Examples may include, but not be limited to, updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants with
    which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services; search term and search result information from some searches conducted through the Web search features offered by certain organizations; search results and links, including paid listings (such as Sponsored Links); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit services to some customers, and information from data providers.

Does URBANSHADOW.com Share the Information It Receives?

Simply said, no. Under no circumstances will we ever give away or sell your personal information to anyone else for any reason whatsoever, without prior written approval from yourself. Any information we gain through our use of customer polls, surveys, cookies, session tracking or anything else, is used internally and for the sole purpose of providing you better service. If you are on our mailing list and you ask us to remove you, we will immediately and will not attempt to sell on your information. As we do with our own, we respect your privacy.

Information about our customers is an important part of our business, and we are not in the business of selling it to other companies. We share customer information only as described in this statement and with subsidiaries of URBANSHADOW.com with controls that are either subject to this Privacy Notice or follow the practice at least as protective as that described in this Notice.

How Secure Is Information About Me?

All of our employees and partners are familiar with our security policy and practices. Your personal information is only accessible to a limited number of qualified people who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet.

While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable for any such occurrences. You will find that almost all Internet e-commerce providers make this same claim, especially if they use privacy policy templates such as this one to make known their company or organization privacy policies.

We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. Protect against unauthorized access to your password and to your computer by signing off when you finish using a computer.

What Choices Do I Have?

As discussed above, you always have the choice not to provide information, even though it might be needed to make a purchase with URBAN SHADOW. You can add or update certain
information on your Personal URBAN SHADOW pages at any time. If you do not want to receive e-mails or other mail from us, simply contact the URBAN SHADOW offices and you will be removed from our mailing list.

Conditions of Use, Notices, and Revisions

If you choose to visit URBANSHADOW.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the State of Arizona. If you have any concern about privacy at URBANSHADOW.com, please contact us with a thorough description, and we will try to resolve it.

Because our business changes constantly, our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.



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Shade Sail Systems

Landscape Design Ideas

Awnings and shade structures designed by Urban Shadow are able to accommodate existing architectural plans for landscaping around a patio and other landscape designs. Our park designs are among the shade sail industry’s finest, and previous sunshade system projects that have been completed for industrial and commercial buildings rival any in the world.

 

Swimming Pool Designs

We produce stunning shade sail structures for community and personal lap and swimming pools and spas including planned developments and aquatic centers. View previous works completed in and around the valley of the sun for outdoor landscape designs and above ground pool decks by traveling to the pools page.

 

Patio Cover Ideas

Shade sails that are engineered and designed by Urban Shadow are great alternatives to traditional outdoor patio covers. With over 40 years of engineering experience, our custom designs are renowned for providing aesthetically pleasing and fully functional shade structure systems for landscaping around a patio on any building or property.

Parking Structures

Large sided sun shade sails are perfect for open lot parking and carports. Sails can be custom built or connected to existing structures to provide an inexpensivealternative to traditional fixed modular structures.


Park Designs and Playground Structures

Provide safety and style to neighborhood parks and playgrounds by choosing a custom built sun shade sail available from UrbanShadow.com. Fabric shades combine durability and UV protection, and are an affordable option to ordinary playground structures.

 

Screen Walls

Screen walls by Urban Shadow are a cost effective structure engineered with style. The screen sails used for the walls are extremely durable and improve functionality compared to traditional wall materials.

 

Artistry

Urban Shadow meets urban art by crafting stunning screen sail art creations for numerous types of urban locations. Screen sail artistry is designed from the ground up to match any setting.

 

Urban Shadow:  Custom Fabric Shade Structures
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Changeable Photo Area
Changeable Photo Area